When you first register for TutorGlow account, we collect some of your personal information such as,
Why do we collect your Personal Information?
TutorGlow collects your personal information from you to set up your account with us and it will help us serve you better, we use your personal information as follows:
We make sure your information is safe in our systems; we will not sell or share your personal information to anyone.
At the moment of providing his or her personal data the User expresses his or her voluntary approval to place and process the personal data in the Company's data bases.
Company processes especially, but not exclusively, User’s name, surname, address, state, country, e-mail address, phone number, etc.
TutorGlow will not sell or share Personal Information to third parties for marketing purposes. We will ask for consent before we use or share information for any purpose other than the reason is provided or as otherwise provided by this Privacy Statement.
Children can only use TutorGlow services under the supervision of their parents/legal guardians. Children under the age of 13 cannot register into the Service, so we do not collect any personal information them.
Approving of personal data processing for marketing purposes is equal to agreeing to receive from the Company, to the e-mail address or mobile phone number’s provided information about special offers, promotions and competitions, as well as about the products and services of the Company or entities it cooperates with.
A Client is entitled to review his or her personal data, as well as to correct or remove them. In some situations the removal of personal data may be possible together with Account Deletion.
For review, change or remove personal data Client can use settings in User Profile or contact TutorGlow.
Safekeeping of your email (username) and password is your responsibility and TutorGlow shall not be responsible for any consequences of lost/stolen username and/ or password.
All the information provided to TutorGlow by you, including personal information or any sensitive personal data or any other information, is voluntary. TutorGlow values your privacy and the information gathered shall be kept confidential by us. TutorGlow does not share your personal contact information with unaffiliated third parties. However, we shall use the information collected for registration, managing your account, commercial purposes, research, statistical analysis and business intelligence purposes.
If you are under age 13, a law called the Children's Online Privacy Protection Act says that we must have a parent's permission before we may collect and use your Personal Information. We will need this permission before we are able to create an account for you or provide you with any tutoring.
If your parents and/or your school pay for/subsidize any of your tutoring, we may share your Personal Information with them at their request. If you pay us for your own account, without the involvement of your parents or your school, we will not share your Personal Information with them.
If we have reason to believe that disclosing your Personal Identification is required by law, is reasonable to protect someone from possible injury, or as part of a internal or external legal investigation, we may do so.
We share your personal information with the vendors (companies) that help us process transactions, such as charging your credit card when you make purchases. Any such sharing is always done subject to a legal agreement that requires them to keep your personal information strictly confidential.
In case of payments via credit or debit card, we will redirect you to registered payment gateways. You may store and save your payment details like card numbers with the gateway; TutorGlow does not have access to this data. When you use one of our paid products, we track the web pages, and information that has been accessed by you, and store it on our servers. This enables us to track items that you have completed, and those that you need to see.
TutorGlow may use software tags called "Cookies" to identify you when you visit our site. Cookies are used to remember your preferences and maximize performance of our services. The information we collect with cookies is not sold, rented, or shared with any outside parties. You can disable your web browser's ability to accept cookies; You will be able to browse our website but may not be able to successfully use our service.
Cookies help us remember your preferences and help us serve you better. We do not share or sell any information collected by the cookies. If you do not prefer to download cookies, kindly refer the help section of your browser on how to disable cookies. However, please note that some of our services may not function properly when cookies are disabled.
Session cookies will improve your user experience by storing certain information from your current visit on your device such as log-in information. These enable us to remember your login session, so you can move easily within the website. Session cookies expire when you close your browser. A persistent cookie may remain on your hard drive for an extended period of time.
Sometimes we use files from other companies (called third-party cookies) to help us see where people go on our website, to improve our services and the performance of our advertising. Unless you give us permission, the cookies we use do not store any personally identifying information.
The security of your personal information is important to us. TutorGlow follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, you agree that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we endeavor to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. All information gathered on the Site is stored and maintained in secure facilities that limit access to authorized personnel only.
We use industry best practices to keep any information collected and/or transmitted to the supported platforms or Third-party apps secure. TutorGlow does not store your cards (debit or credit card) details on its servers.
If you are a Logged-in user, it is advisable that you logout of your account at the end of every session and not leave a logged-in account unattended for any period of time, particularly if you use a shared computer or device.
If you elect to pay for tutoring sessions with a credit card, we will collect your name, credit card number, expiration date, and address information associated with the account. All financial information, other than credit card numbers, is stored and encrypted in our System in full compliance with the Payment Card Industry Data Security Standard. We do not store credit card numbers.
Once you have accepted the terms of the advice or service and payment has been made to TutorGlow,
You can contact us to obtain a copy of the Personal Information held about you with us. Also you can contact us to firstname.lastname@example.org.
You agree and acknowledge that the terms herein shall be read in conjunction with the terms of usage.