How does the subscription work?

Our subscriptions are hourly and validity based, once your validity or number of purchased hours completed (ends), then you just need to purchase any of our plan(s). There is No auto renewal in our plans.

Is my information secure?

Yes, we use the latest industry standard encryption protocol (SSL) to secure your transactions. Our website is monitored 24 hours a day and is scanned by McAfee.

Can I change my subscription plans later?

Absolutely Yes! You can change your subscription or plans at any time. Also, you can upgrade/cancel your subscription plans anytime. If you change or upgrade the plan, we will update the changed plan instantly.

What is the Better Grades Guarantee?

We guarantee at least a half-letter grade improvement or your money back when you use tutorglow.com in any one subject for the minimum of 2 hours a month for 6 months.

How does tutorglow.com work?

TutorGlow is the leading online tutoring platform. You can get a help from Tutorglow tutors in the subjects such as Math, Science, Test preparations. Tutoring sessions take place in a secure One on one online classroom. Just Register in Tutorglow, and get connected with the tutor and take a session.

Also, students can get step by step solutions by submitting their specific questions.

What can I get help with (in) TutorGlow?

TutorGlow tutors can assist with Homework, studying and test preparation help in the subjects Such as Math, Science (Physics, Chemistry and Biology), Statistics, English and social studies etc, 

In question and answers section, students just need to submit their questions to get step by step solutions from our expert tutors.

How many students can be present during a tutoring session?

All the tutoring sessions are personalized. Tutoring sessions take place in a secure One on one online classroom. Students will get 100% attention from our tutor experts.

Can I take classes from anywhere?

Yes, you can take a tutoring session from anywhere you live as long as you have a reliable Internet connection and a PC.

What grade levels do you tutor?

TutorGlow currently helps the students from grade 1 to grade 12, Also College (freshman and sophomore). 

What are the things that I need for an online tutoring session?

Laptop or computer or PC with a reliable internet connection, headset along with a microphone are all that you need for an online tutoring session.

In how many hours I will get the solution once I submit the question?

You'll receive a response from one of our highly qualified tutors as soon as possible, sometimes within minutes! Most probably we will provide the solution within 5-12 hours, and the maximum of 48 hours.

What is an online whiteboard?

An online whiteboard is the area of a computer screen, on which we can write or draw using a digital pen or mouse. A digital writing pad –a tablet with the size of a mouse pad, and a digital pen are used to simulate the experience of writing.

How many hours of tutoring are recommended per month?

Students can take unlimited sessions from our tutors per month; it’s based on the number of hours you have purchased. You can purchase unlimited hours and take as many sessions you like.

How often should I attend online tutoring classes?

There is no fixed time. You can take the sessions whenever you needed, and you need to take the sessions before your validity ends.

Is a digital tablet mandatory for an online tutoring session?

Not really, Digital tablet is not mandatory in an online tutoring session. However, it allows the student to have more control while writing or drawing on the whiteboard. It saves your time as well.

How secure our payment? PayPal Guest Checkout

We don’t share your financial details with the merchant.

No matter how you shop (using debit or credit card or using PayPal account), we keep your financial information secure.

Will I get the refund if I was not satisfied with your services?

TutorGlow guarantees awesome learning else get your money back.

We are so confident of the academic quality and service; our tutor experts will provide the best and quality tutoring. If you’re really not satisfied with our services, we will return your money.

Are there any hidden charges or bonds? or restrictions?

No, there are No hidden charges in any of our plans. Also, we don’t have any bonds and contracts with us.

Didn't find the answer?